Privacy policy

COOKIES POLICY

In this Cookies Policy you will find information about the use we make of cookies and similar devices that are installed in the terminals of our customers and users. Sometimes, the use of cookies may be related to the processing of personal data, so we recommend that you consult our Privacy Policy.


INFORMATION ABOUT COOKIES

1. What is a Cookie?

A Cookie is a small text file that a website, app or other platform stores on your computer, tablet, smartphone or any other similar device, with information about your browsing or use, such as a tag that identifies your device. Cookies are necessary, for example, to facilitate browsing and to understand how users interact with the platforms, so that they can be improved. They are also very useful to be able to offer advertising according to the user's preferences, as well as for other purposes detailed below. Cookies do not harm your computer or device.

This explanation is a general overview of what is meant by Cookies for information purposes only. The Cookies we specifically use are detailed in the cookie settings panel accessible on our Site.

2. What type of Cookies are there?

Depending on the owner of the Cookies, they can be classified into:

  • Own Cookies: These are those that are sent to the user's computer or device from a computer or domain managed by the editor itself, and from which the platform or service requested by the user is offered.
  • Third-party Cookies: These are those that are sent to the user's computer or device from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Depending on the purpose of the Cookie, they can be classified into:

  • Strictly necessary (technical) cookies: Are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in them as, for example, control traffic, identify data or session, access sections or restricted access content, remember the elements that make up an order, make the buying process of an order, manage the payment, control fraud linked to the security of the service, use security elements during navigation, make the application for registration or participation in an event, store content for broadcasting videos or sound, enable dynamic content (for example, animation of loading a text or image) or share content through social networks. Technical cookies, being strictly necessary, are downloaded by default when they allow to display the platform or provide the service requested by the user.
  • Functionality or personalization cookies: These cookies are those that allow information to be remembered so that the user can access the service or platform with certain features that can differentiate their experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser used by the user or the region from which they access the service, etc. Failure to accept these Cookies may result in slow website performance or ill-adapted recommendations.
  • Analysis Cookies: These are those that allow us to quantify the number of users, the sections visited on the platform and how they interact with it, in order to perform the measurement and statistical analysis of the use made by users, in order to make improvements based on the analysis of data on the use made by users of the platform or service.
  • Behavioral advertising cookies: These are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same. These cookies allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the editor has included directly or in collaboration with third parties.

3. What are Cookies used for on our Platform?

Cookies are an essential part of our how Platform works. The main goal of our Cookies is to make your browsing experience as easy and efficient as possible. For example, they are used to remember your preferences (language, country, etc.) when browsing and during future visits. We also use our Cookies to continuously improve our services and Platform, and to offer customised advertising according to your browsing habits.

Information collected on Cookies also allows us to improve our Platform by making estimates on statistical data and patterns of use (number of visits, most visited sections, visit time, etc.), gain a statistical understanding of how users interact with the Platform so as to improve our services, and to adapt the Platform to your individual interests, accelerate searches, etc.

We may sometimes use Cookies to obtain information that enables us to display advertising, from our Platform, third-party platforms or any other means, based on an analysis of your browsing habits (products visited, sections consulted, etc.).

In any case, the Cookies we use never store sensitive information such as passwords, credit or debit card details, etc.

4. How can I manage the use of Cookies on this Platform?

In the Cookies settings panel, available at all times on our Platform, you can find all the information on the Cookies used by this Platform, along with information on the purpose, duration and management (first or third-party) of each Cookie, so you can enable or disable the use of Cookies that are not strictly necessary for Platform functioning.

When you disable cookies, the affected cookies will be deleted from your browser whenever possible, and in any case, when you reject a cookie but it is not possible to delete it, we always proceed to block it. Therefore, we will never use the cookies that you reject and we will do our best to delete them (please note that certain deletion mechanisms are beyond our control, as they depend on the third party responsible for the cookie).

Alternatively, if you are browsing the Internet, you can disable the use of Cookies in your browser, also in relation to third party cookies that you have accepted and subsequently wish to reject. We show you how to do this in the most popular browsers:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari

You can prevent the use of Cookies at any time.

Please remember that both managing the Cookies settings panel and opting to reject Cookies is specific to each browser you are using. Therefore, if you configure Cookies one way on one device and want your option to apply equally to another device, you must enable the same option on the other device.

Additionally, regarding third-party Cookies used to provide advertising based on your interests, please note that certain third parties may be members of some of the following self-regulatory programmes for online behavioural advertising, with the relevant voluntary exclusion options:

5. Who uses the information stored in the Cookies?

The information stored in our Site's Cookies is used exclusively by us, with the exception of those identified in section 2 as “Third Party Cookies”, which are used and managed by external entities to provide us with services aimed at improving our services and the user's experience when browsing our Site.


PRIVACY POLICY

TUS DERECHOS DE PROTECCIÓN DE DATOS

How to exercise your rights:

You can send a written communication to the registered office of Marisma Biomed, S.L. or to the email address hello@marismabiomed.com, including in both cases a copy of your ID or a similar identification document, to request the exercise of the following rights:

  • Right to request access to personal data: You can ask MARISMA BIOMED, S.L. whether they are processing your data.
  • Right to request rectification: If the data is incorrect, you can review and/or rectify it.
  • Right to request limitation of processing: In this case, MARISMA BIOMED, S.L. will only retain the data for the exercise or defense of claims.
  • Right to object to processing: MARISMA BIOMED, S.L. will stop processing the data as you indicate, unless there are compelling legitimate grounds or ongoing claims requiring further processing.
  • Right to data portability: If you want your data to be transferred to another company, MARISMA BIOMED, S.L. will ensure your data is portable to the new controller.
  • Right to erasure of data: Unless legally required, the data will be deleted upon your confirmation.

Possibility to withdraw consent:
If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

How to file a complaint with the Supervisory Authority:
If you believe there is an issue with how MARISMA BIOMED, S.L. is handling your data, you can address your complaints to the Data Controller at MARISMA BIOMED, S.L. or to the relevant data protection authority. In Spain, this would be the Spanish Data Protection Agency.


DATA PRESERVATION

  • Disaggregated data:
    Disaggregated data will be retained indefinitely without a deletion deadline.

  • Online store customer data:
    The retention period of personal data will vary depending on the service the customer purchases from our store.

  • Newsletter subscriber data:
    Data will be retained from the time the user subscribes until they unsubscribe.

  • Data of users uploaded by MARISMA BIOMED, S.L. to social media pages and profiles:
    Data will be retained from the moment the user gives consent until they withdraw it.

DATA CONFIDENTIALITY AND SECURITY

MARISMA BIOMED, S.L. is committed to using data responsibly, respecting its confidentiality, and processing it in accordance with its intended purpose. The company ensures compliance with its obligation to safeguard the data and has implemented measures to prevent unauthorized alteration, loss, processing, or access, in line with the General Data Protection Regulation (GDPR).

You guarantee that the personal data provided through the form is accurate and agree to inform of any changes. You also ensure that all information provided corresponds to your actual situation, is up-to-date, and is correct.

Furthermore, you are responsible for keeping your data updated at all times. You are solely accountable for any inaccuracy or falsehood in the data provided and for any harm caused to MARISMA BIOMED, S.L. or third parties due to the use of such data.

Security Breaches
MARISMA BIOMED, S.L. takes reasonably appropriate security measures to detect the presence of viruses, brute force attacks, and code injections.

However, you should be aware that Internet security systems are not entirely reliable, and MARISMA BIOMED, S.L. cannot fully guarantee the absence of viruses or other elements that may alter your computer systems (software and hardware) or your electronic documents and files.

Nevertheless, to help ensure the security and privacy of your personal data, MARISMA BIOMED, S.L. has an active security monitoring system that notifies of user activity and potential breaches of user data security.

In the event of any detected breach, MARISMA BIOMED, S.L. commits to informing users within a maximum of 72 hours.

 

INFORMATION WE COLLECT FROM USERS AND HOW WE USE IT

All products and services offered on the MARISMA BIOMED website involve contact forms, comment forms, user registration forms, newsletter subscriptions, and purchase order forms.

This website always requires the user's prior consent to process personal data for the indicated purposes.

You have the right to revoke your consent at any time.

Data Processing Activities:

  • Web and Hosting:
    MARISMA BIOMED, S.L. uses SSL encryption to securely transmit personal data through standard contact forms, hosted on servers contracted by the company.
  • Data collected through the website:
    Personal data will be automatically processed and incorporated into MARISMA BIOMED, S.L.'s files.
    We will collect your IP to verify the origin of the message, provide information, protect against SPAM, and detect irregularities, as well as data related to your ISP.
    You may also provide us with your data via email or other communication means listed in the contact section.
  • Comment Form:
    Users may leave comments on the website. A cookie stores user-provided data so it doesn't need to be re-entered for subsequent visits. Email, name, website, and IP address will also be collected internally.
  • User Registration:
    Not allowed unless specifically requested.
  • Purchase Form:
    To access products and services in our online store, users fill out a purchase form with contact and payment details. This is subject to the terms specified in our commercial policy.

    We collect information during the checkout process that may include your name, address, email, phone, payment details, and other necessary data for processing orders.
    This data is used to:

    • Send important account/order/service information.
    • Respond to requests, complaints, and refunds.
    • Process payments and prevent fraudulent transactions.
    • Manage your account, provide technical and customer service, and verify your identity.

    Additional information we may collect:

    • Location and traffic data (IP address, browser) to estimate taxes and shipping costs.
    • Product pages visited, content viewed during active sessions.
    • Comments and product reviews if you choose to leave them.
    • Shipping address if requesting shipping costs before purchase.
    • Essential cookies for tracking the contents of your cart.
    • Email and password to access your account, if applicable.
    • If you create an account, we save your name, address, and phone number for future orders.
    • Newsletter Subscription Forms:
      MARISMA BIOMED, S.L. uses a newsletter service that stores your email, name, and subscription acceptance. You can unsubscribe anytime via a specific link at the bottom of each email.
    • Email:
      Our email service provider is IONOS.
    • Payment Service Providers:
      Through MARISMA BIOMED, S.L., you can access third-party sites like PayPal or Redsys for payments. MARISMA BIOMED, S.L. staff never have access to your bank details.
    • Embedded Content from Other Websites:
      MARISMA BIOMED, S.L. articles may include embedded content from other websites, which behaves as if the visitor had visited the other website directly.

     

    SOCIAL MEDIA

    • Presence on Social Media:
      MARISMA BIOMED, S.L. has profiles on several major social networks.
    • Purpose and Legitimacy:
      The data processed on social media will be limited to what is allowed by each network’s corporate profiles. MARISMA BIOMED, S.L. may inform its followers of activities, offers, and events, as well as provide personalized customer service when allowed by law.
    • Data Extraction:
      MARISMA BIOMED, S.L. will not extract data from social networks unless the user has provided explicit consent.
    • Rights:
      The effective exercise of your data protection rights in social networks may depend on changes to your profile. MARISMA BIOMED, S.L. will assist and advise you in this matter to the best of its ability.

     

    DATA PROCESSORS OUTSIDE THE EU

    • Social Networks:
      MARISMA BIOMED, S.L. uses U.S.-based social networks such as YouTube, Facebook, Instagram, and LinkedIn. International data transfers are made for analytics and technical purposes related to these platforms, with data processed on their servers.

     

    LEGAL RIGHTS

    MARISMA BIOMED, S.L. reserves the right to modify this privacy policy at any time, without prior notice.

     

    COMMITMENTS AND OBLIGATIONS TO OUR USERS

    By accessing and/or using the MARISMA BIOMED website, you become a user and accept this legal notice in full, without any reservations, regarding certain services and content.

    As a user, you agree not to engage in any conduct that could damage the image, interests, or rights of MARISMA BIOMED, S.L. or third parties, or that could damage, overload, or disable the MARISMA BIOMED portal, impeding its normal use.